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English
Troubleshooting 8-1
Chapter 8
Troubleshooting
In this chapter…
If you encounter occassional problems operating your machine, the
information in this chapter may help you to quickly solve them. Fixing a
minor problem yourself is often much quicker, and sometimes more cost-
effective, than waiting for a service technician to help you. Some problems
are best referred to qualified personnel. In such cases this chapter will
advise you to do that.
Clearing Document Jams . . . . . . . . . . . . . . . . . . . . . . . . 8-3
Clearing Paper Jams. . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-4
Toner Cartridge Replacement . . . . . . . . . . . . . . . . . . . . 8-7
Image Drum Unit Replacement . . . . . . . . . . . . . . . . . . . 8-10
Cleaning Scanner Path . . . . . . . . . . . . . . . . . . . . . . . . . . 8-12
Reading Counters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-12
Problem Checklist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-13
Display Error Messages . . . . . . . . . . . . . . . . . . . . . . 8-14
Packaging for Transport. . . . . . . . . . . . . . . . . . . . . . . . . 8-15
- 5700/5900 1
- BABT Approval Number 2
- Contents 3
- Safety Instructions 6
- Notes, Cautions and Warnings 8
- Chapter 1 9
- Introduction 9
- 1-2 Chapter 1 10
- Features 11
- 1-4 Chapter 1 12
- Product Options 13
- Component Identification 14
- Components 15
- 1-8 Chapter 1 16
- Introduction 1-9 17
- 1-10 Chapter 1 18
- Introduction 1-11 19
- One-Touch Keypad 20
- Introduction 1-13 21
- Signal Tones 22
- Chapter 2 23
- Facsimile Functions 23
- 2-2 Chapter 2 24
- Menus and Functions 25
- Menu level 3 26
- Menu level 4 26
- Accessing Functions 27
- 2-6 Chapter 2 28
- Chapter 3 29
- Installation 29
- 3-2 Chapter 3 30
- Getting Started 31
- 3-4 Chapter 3 32
- Installation 3-5 33
- 3-6 Chapter 3 34
- Installation 3-7 35
- 3-8 Chapter 3 36
- Installation 3-9 37
- 3-10 Chapter 3 38
- Installation 3-11 39
- 3-12 Chapter 3 40
- Machine Settings 41
- 3-14 Chapter 3 42
- Installation 3-15 43
- 3-16 Chapter 3 44
- Other Basic Parameters 45
- Paper-Size Setting 45
- ISDN G4 Options 46
- Installation 3-19 47
- Chapter 4 49
- Directories and Basic 49
- Operations 49
- 4-2 Chapter 4 50
- Speed Dial Numbers 51
- 4-4 Chapter 4 52
- Group Dialling 53
- 4-6 Chapter 4 54
- Basic Operations 55
- Faxing to a Single Location 56
- Faxing to Multiple Locations 58
- Unsolicited Fax Rejection 60
- Power Failures and Memory 61
- Making Copies 61
- 4-14 Chapter 4 62
- 4-16 Chapter 4 64
- Chapter 5 65
- Advanced Operations 65
- 5-2 Chapter 5 66
- Delayed Transmission 67
- Delayed Batch Transmission 68
- Priority Transmission 69
- Confidential Faxes 70
- Advanced Operations 5-7 71
- 5-8 Chapter 5 72
- Relay Broadcasting 73
- Bulletin Polling (Box) 74
- Bulletin Polling 75
- Memory Polling 75
- Memory Polling (Bulletin) 76
- Document Tray Polling 76
- Polling Reception 76
- Call Forwarding 77
- 5-14 Chapter 5 78
- Dual Access 79
- When Printing from Memory 80
- Chapter 6 81
- Customising 81
- 6-2 Chapter 6 82
- Viewing Current Settings 83
- Operation Functions 83
- Instant Dial 84
- Restrict Access 84
- ECM Function 84
- Sender ID (ON/OFF) 84
- Power Save Mode 84
- Customising 6-5 85
- Changing Operation Functions 86
- Memory Password 86
- Restricted Access ID 87
- Service Function Settings 88
- Expandable Memory 89
- 6-10 Chapter 6 90
- Chapter 7 91
- 7-2 Chapter 7 92
- Understanding Reports 93
- 7-4 Chapter 7 94
- Reports 7-5 95
- Printing Reports 96
- Communication Codes 97
- 7-8 Chapter 7 98
- Chapter 8 99
- Troubleshooting 99
- 8-2 Chapter 8 100
- Clearing Document Jams 101
- Clearing Paper Jams 102
- Troubleshooting 8-5 103
- 8-6 Chapter 8 104
- Toner Cartridge Replacement 105
- 8-8 Chapter 8 106
- Troubleshooting 8-9 107
- Image Drum Unit Replacement 108
- Troubleshooting 8-11 109
- Cleaning Scanner Path 110
- Reading Counters 110
- Problem Checklist 111
- Display Error Messages 112
- Packaging for Transport 113
- 8-16 Chapter 8 114
- Appendix A 115
- Specifications and 115
- Function List 115
- User Functions Tree 117
- 1 Without ISDN G4 board or 117
- 2 With ISDN G4 board 117
- Appendix B 119
- MFP PC Interface Kit 119
- PC Scanner 120
- PC Fax Modem 120
- IEEE-1284 Parallel Port 120
- Appendix C 121
- Network Print Kit 121
- C-2 Appendix C 122
- Appendix D 123
- ISDN G4 Board 123
- D-2 Appendix D 124
- Registration 125
- Settings 125
- Other Related Functions 126
- Display Message Examples 127
- D-6 Appendix D 128
- Appendix E 129
- Statutory User Information 129
- (UK only) 129
- Series Connection 130
- TEL/FAX Change Over 131
- E-4 Appendix E 132
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